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Keith O'Malley
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Sandwich Artist at Subway

Worst customer you've had?

Mine was a guy who would come in and order a DOUBLE meatball wrap.. Even though he came in like twice a week he’d still pause when we asked what cheese he wanted and then say ‘white cheese’ like that was a real thing and we’d already corrected him 100 times that it’s american cheese. Not to mention this thing was impossible to close and he always tries to use this points card that isn’t really connected to Subway and since my franchise is independent we don’t accept it and he knows it!! I don’t understand him at all

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almost 8 years ago
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James Kirschke
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Owner at Aaa Certified Locksmith

I love being a locksmith, being able to help people in need, but after many years of feeling needed, now the police are taking that from me. they started unlocking cars for free. I received my pay from insurance, so now I have a hard time paying my bills, but I also don't get that fulfilment in my life.

8y
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Kayla Wirts
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Caregiver at In Home Health Care

I worked in a call center selling cable...telemarketing sucks cuz people get crazy that you are even calling them. One guy threatened to find me and blow up my house at dinner time cuz I ruined his dinner by calling. Lol and I got asked out on a date once too. Was weird. I like call centers but only when they're Calling u. Then its fine. Lol

8y
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William Tamashiro
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Foodservice Consultant Expert

The worst customer I had boy there where a lot. The one that sticks in my memory is when I was working for pizza hut I was the acting gm of a delivery carry out. That I had just took over as the previous Managment team was found to be deficient. This customer wanted an uncooked pizza delivered. I told them this was not possible as it was against company policy to sell raw product and a health code violation at the time in the jurisdiction. The customers was not having it they asked to speak to the manager I told them I was he then asked for the gm I told him he was also speaking to the gm. He then asked for the previous manager by name and told me he did it before why is it a problem now. I then told him that manager no longer works for the company that is why I am here . unfortunately if you got a raw pizza before I am sorry but that is not supposed to happen and will not happen going forward as we will be strictly following the health code and company policy from now on. He then sayed but I want my pizza raw I don't give a f×%; about the f#!ing health code you did it before I don't see the f!!$ing problem doing it a gain just do it pizza b!÷% now and take my money before I call you boss!! I told him at that point to leave the store I am refusing sevice as he was belligerent.he refused to leave so I called the police he continued to make a scene till police arrived and then he told the police we refused to give him his raw pizza be cause he was white and we where local haoli haters.police got him to leave premises and he was 86 from mall by owner of mall.over the next month he kept trying to get his raw pizza delivered to his house he tried recording our conversations on the phone where he was belligerent and even got a hold if the CEO of the franchise who hung up on him after just repeating what I said. This continued for weeks till the franchise there to suw him for harassment well I know they filed charges against him I don't know the out come

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Ashley Wilson
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Content Manager at Jobcase

Hi Keith O'Malley I didn't work at Subway BUT I did do a LOT of customer service. I think the worst customers are those who are cruel to others.

8y
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Lynn Miller
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Direct Support Professional

One of my worst customers was this lady came in to shop, left her wallet in the top part of the cart and then blamed my cashier and I for taking cash out of her wallet which there are cameras in the store. When the police views the camera footage, the only thing they seen was another customer hand it to my cashier on duty while I was straighting out the back of the store getting ready to end the night. She called the my store to see if her wallet was there and I answered her honestly. I out it in the safe so nothing happened to it. She put up a huge fuss in front of a line of customers and continuously made a scene for no reason other than lying and trying to make my cashier and I look like we were thieves. Her son threatened both of us so I did what I had to do and called the police back and got a police report so my boss and the companies higher ups could see what this lady was trying to say my cashier and I did. It came out that she was making up lies and was trying to sue the company because she was some psycho.

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