I work for Delta as a flight attendant and everyone thinks of us as a waitress or waiter, but guess what we aren't! Our first priority is to keep you safe. We actually take classes and learning self-defense, how to take care of violent passengers (should it happen), how to handle an emergency, and even how to do CPR. I sometimes think being a flight attendant is harder than being a police officer. At the end of the day Delta or ANY airline has to hire people who can handle it. NOT everyone can.