Customer service is almost,non existent these days..a good,product or service brand that one believes in especially the employee helps promote better service and branding. I've been a Verizon wireless customer,for 20 years as former,pactell &airtouch employee I believe in the product,and,today still a customer..I,remember customer,service reps,ending a service call by saying." Thank you.for being the best part of Verizon" I was proud then as an,employee today I work for,Delta 13 years and proudly represent my company and,its,Brand.