This one is to long to explain. But I didn't answer a parents Q. with confidence. I was moved to work with an other age group. Keep in mind that this parent understandably needed these answers. I was to work in any other room but that one. I was making great progress with this child at a critical time as well as 2 others in that class room. Now I have PTSD and GAD from an abusive childhood hence my lap if outward confidence. But no back up from management. On the second point I did not have a confident answer relayed to me.