Alorica just listed full-time, work from home, (US, Virtual) Customer Service Representatives job opportunities!

"Training will be from 9am - 5:30pm (CST) starting June 22nd, Monday - Friday for 5 weeks." - Alorica Careers

Alorica is seeking agents that can provide excellent customer service assisting customers with payment plans, service reconnects, and general questions about their utility bill.

Agents on this project must demonstrate exceptional customer service skills along with patience and empathy, and must also possess strong computer skills.

Here's what you will be doing:

• Receiving and processing various incoming phone calls for numerous clients in accordance with policies, procedures, quality standards, and federal laws and regulations.
• Receive and process incoming phone calls for clients, which includes obtaining, entering, and verifying customer information (e.g. names, addresses, credit card numbers, etc.), answering questions, resolving issues, providing customer service, adhering to scripts, and attempting to make up-sells.
• Ensure that calls are processed in strict adherence to established policies, procedures, and quality standards, as well as any federal laws and regulations.
• Successfully complete initial on-the-job training, as well as any new product or on-going training.

This is what you need to qualify:

• High school or GED required
• Must be 18 years or older
• 1 year Customer Service or Sales experience
• Basic computer skills
• Ability to pass required background checks
• Ability to pass required drug screening, see more!

Interested?

These jobs are guaranteed to fill up quickly so go to https://jobs.alorica.com right now and submit your completed online application for immediate employment consideration.

#hiringnews #workfromhome #customerservice #fulltime #remoteusa