Position: Customer Service Representative (Aetna PayFlex) Pay Rate: $12/hr. Duration: 12-month contract (Seasonal Help)

More Insight of Daily Responsibilities: The agents will attend 4 Weeks of Training, M-F from 8:00 AM – 4:30 PM. After training, you will have 7 days of Transition Time at the same schedule, M-F from 8:00 AM – 4:30 PM. Once the agents are out of transition, you will start your regular shift of 10:30 AM – 7:00 PM.

As a Customer Service Representative, you play a key role in supporting our customers’ journey through the healthcare system. You will enter a challenging, fast pace but rewarding position while delivering one superior quality experience at a time, gaining customers’ confidence and trust.  This role requires partnering closely with the customer to provide valuable insights, education and to provide direction for on-line support that would be most value to our customers. 

Target Start Date: 08/27/2018 or ASAP

Minimum knowledge, skills, and qualifications: Prior call center experience preferred, but not required  Computer knowledge and skills, comfortable learning new systems  Able to learn, memorize and retain information  Basic understanding of medical / reimbursement terminology preferred, but not required  Can adapt to a fast-paced environment  High School Diploma/GED preferred  Ability to work overtime to meet business needs

Advantages of this Opportunity: Stable Company and Proven Track Record Competitive Compensation

Interested in Being Considered? Interested in hearing more about this great opportunity? Reach out and send your resume to Laiza Lagarto at recruiters7@qualitystaffingamerica.com for immediate consideration.