The last time a parent or co worker gets mad they tell on you,and even call in on you, they calls you in office to sit down and talk , so they heard the complaint then they hear your side no matter the complaint you know the customer always right, so your the employee take what comes your way or move on and I took what comes my way so long I finally got my associates degree in medical office administrative and now trying to move on and get some where else praise God.