TalentBridge is hiring full-time, work from home Customer Service Representatives.

"Self Motivated! Must be able to work 100% remote. Must have access to internet. (laptop and equipment will be provided) - TalentBridge Careers

TalentBridge Healthcare Call Center Specialists are responsible for the following services to assist patients and providers in accessing prescriptions. The successful candidate (s) will:

• Be responsible for contacting insurance companies on behalf of the physician's office to verify patient benefits.
• Take inbound and outbound calls from customers and will ask appropriate questions regarding patient's benefits and complete data entry and or appropriate forms to document patient's benefits coverage.
• Work with patients and their healthcare providers to complete enrollment activities.
• Coordinate distribution of educational materials, answer basic clinical and program inquiries.
• Work in a support capacity for the department

Job Requirements Requirements:

• High School diploma or GED
• Medical Insurance experience a plus.
• Call Center/Customer Service experience
• Familiarity of eligibility requirements and general benefits provided by most payers a plus
• Ability to provide exceptional customer service to internal and external customers.
• Ability to resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.
• Ability to communicate effectively both orally and in writing.
• Ability to build productive internal/external working relationships.
• Ability to proficiently use Microsoft Excel, Outlook and Word.

Interested?

• Apply online today at Healthcare - Work From Home Customer Service Representative for immediate employment consideration.

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