They asked my opinion!!!
I just started at Target a few weeks ago. I work as a cashier, but they also have me working in the women's dressing room. Aside from handing them a number and telling them to go in I just fold and organize things and make sure it stays clean and tidy. Well, a lot of these women come out wearing the clothes they have tried on and ask me how it looks. I guess because they don't have a friend with them. I tell them it looks nice even if I don't think so. I don't want to hurt anyone's feelings or worse get fired for upsetting a customer. Am I doing the right thing????
You certainly don't want to hurt a customer's feelings. My suggestion for you is to help find that customer something that does look good on them if what they are trying on isn't exactly appealing. An easy way to do this is to compliment then suggest. An example would possibly sound like this..." I like that color(or style, or material etc) but let me try to find a couple of other choices for you to try. That way you will purchase the perfect blouse." Or whatever the clothing style. This expands your skill set to "stylist" and individualizes your customer service which makes customer's feel cared for.
Please tell the customer the truth that is way they are asking you. I also do that reason we ask is because we don't want to look. crazy when we have it on with our friends. You can tell them nicely and they will not get upset and maybe suggest another out fit or maybe the same out fit in another size or colors You will be fine GB
I think you understand what is at stake. If you value the job, I wouldn't be more critical of how things look on a customer than simply saying "nice". Alternatively, you could steer the customer towards something that would look better but that is a slippery slope. People shouldn't expect absolute honesty from a sales clerk since the latter has a vested interest in making the sale.
haha you're in a pretty funny situation! My advice would be in the case you don't think something looks good on someone, ask them a question about something about the REASON you don't like it. I do this with my best friend and usually when she answers she realizes that whatever she's trying on is a "no". Example: My friend tries on a dress and I don't like it because it's too tight. When she asks my opinion, I'd look for a second then ask her something like "Can you dance in that one?" or for a shirt something like "Can you put your arms up to the side?" . Both questions are basically asking her to move around in the clothes so she can see for herself that it's too tight and she actually CAN'T do what I asked. Once she realizes that it's too tight / short / big / baggy / whatever she usually decides on her own not to get it. Haha just ask questions that hint at what's off and they'll figure it out ;) good luck!
Target Associate! Great place to work, eh? You'll love that place. I did way back when.
Yes you never lnoe how someone's goimg to take uour opinion even sftet thet ask... your safer... with doing what you did...!!! If you had said that it didnt lool good..they may have gotten upset.. and. May have gotten you fired...!!!!
I worked at Cabelas for almost a year, and the ladies department was one of the 7 departments I oversaw... When women asked me, I would not lie...if it was acceptable I would say Not bad and if it was to tight and looked horrendous I'd let my face do the talking. That way no one could say I said a word...
Ask you supervisor what you should do. Only takes one customer to say you insulted them. Today world looks for any reason to hold a company responsible
Smile and tell them they look fabulous.
If it looks super bad you could let them know in a very nice way.