
This bride needed help!
I have been working at Macy's since 2011 and just recently have begun to manage my floor. I love all the customers I get to meet and help. I had one last week come to our shoe department who was looking for some wedding shoes for her big day. She also brought her 11 bridesmaids...ELEVEN! I had like 2 at my wedding, but I guess go big or go home. So they all needed matching shoes at the bride's request and she needed some different ones for herself. I took the time with one of my sales associates to find them all what they needed. It took almost two hours, but all the women left happy. The bride hugged me and said she would write a letter to corporate about her wonderful experience. It really made my day!!

Thats awesome girl....great job!!!!

Customer service at it's finest!!!

Wow!!! True customer service. What a rarity

I agree with Mike, awesome customer service! Way to go!

50off the Bride WTH party of 5! Sandra Colors And Cuts

Customer service at its best.... Congrats!

Okay Ronda, it doesn't sound like that was such a bad thing and you are in a job where you must be a service to the public so you should pat yourself on the back and that letter might come in handy I'm glad you was able to help those young ladies out I don't know if you're married or not but if you are you know what those ladies were going through trying to make that big day the best and a memory for a lifetime so pat yourself on the back for a job well done I tell you that you couldn't do it

I love people like you who truly care! That is awesome!

A job well done you went out of your way to help others expecting nothing in return Your Awsome!
Take care of the customer, and the Company will take care of you!! Always remember that!