Huckberry is looking empathetic, emotionally intelligent, and enthusiastic Customer Service enthusiasts to work from home assisting customers.

Candidates must reside and be authorized to work in the state of Ohio.

Not in Ohio? Check out more work from home job options on the #workfromhome topic page.

This is a seasonal, work from home role from October 2020 through January 2021. Weekend and evening availability is expected.

Customer Experience Associate Job Responsibilities:

• Answering any and all questions related to Huckberry’s products, marketing, and editorial content
• Owning the customer experience and working to exceed customer expectations. We want to treat our customers as you would treat a guest in your own home
• Proactively looking for solutions to problems and proposing improvements if an existing process or system would work better
• Communicating with brand partners on behalf of Huckberry customers to facilitate resolutions

Customer Experience Associate Qualification Requirements:

• Located and authorized to work in the state of Ohio
• You enjoy talking with people and building relationships
• You're able to empathize with customers in a genuine way that lets them know you care about their issues
• You’re able to make decisions and solve problems even when there may not be explicit guidelines on how to do so
• You have an ability to understand complex issues and explain them to others in beautifully simple terms
• You’re able to plan, organize, and prioritize work - this role wears many hats!
• You’re curious, and love diving deep into new products, brands and systems to learn them inside and out
• A reliable home internet connection; due to COVID-19 this role is remote/work from home at this time

Get more job details and application instructions at https://apply.workable.com/huckberry

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