I started working at a nonprofit at 17 as a video editor for their youth program. I felt like my life was on cloud nine during that time and the sky was limit. I was definitely wrong! Five years later, the youth program went downhill and eventually cancelled. Now I'm working as a visitor services assistant and they won't promote me to another position because I don't have enough experience. I don't have a degree but actually learned how to edit videos on the job with the help of a former supervisor; that's how they saw me grow into the job. They know I'm a proactive go getter when it comes to taking on new challenges with work so I don't understand why I need to have previous experience all of a sudden. How can I convince them that I can learn the job?