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Frances Davis
Bullet point
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Customer Care Representative at Avaya Inc

Interview Techniques and How to Answer the Questions

I don't know if everyone is aware that now companies are interviewing with the STAR method. Very specific detailed questions. With two hiring managers taking turns grilling you. There are videos on youtube of this so you can see what is like. I'm sure other info about it is out there, too. On resume-builder.com if you go to getting ready for the interview and the other sections. It has examples of the questions, ideas of what to say and When was a time space and time to write down your examples. If you don't really have answers, make up a situation, one of the questions might be When was a time that you had a conflict arise at work and how did you handle it?? Or, tell us about a time that you exceeded your company's expectations?? Why do you want to work here?? So, as I said, take the time to think about this ahead of time and write the answer down and practice telling it. You want to have detailed examples, I'm not saying you should lie, but for example, I worked at my job for 19+ years--with the same people--we didn't have conflicts much. But you would want to say something like xxxxx happened and I remained calm and discussed the situation with my-coworker and we talked it out and resolved. If she had not been receptive to my attempt to discuss it, I would have gone to my manager for suggestions of what to do. Here are a few interview questions that YOU CAN ASK THEM when they ask if you have any questions. You don't have to ask them all of them, you can choose a few. I encourage you to look for the STAR interview system on the internet or you tube. From what I have seen and read on company reviews on Indeed.com and glassdoor.com people tell about their interview experience and if the company uses this method, no matter how qualified you are, if you don't pass this "test" you might not get hired. Questions for the Interviewer “What skills and experiences does your ideal candidate have?” “What metrics would be used to evaluate my performance?” “What is the performance review process like at this company?” “What’s the best part about working here?” “What are the company’s top goals for the next few years?” “What can you tell me about this company that I won’t find online?” “What is one area in which the company hopes to improve?” “When you think about this company’s future, what makes you most excited?” “Is there anything else I can provide to help you?” “Do you have any final questions for me?” “What are the next steps in the interview process?”

almost 9 years ago
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