Alycia M. Martucci 85 West 4th Street Dunkirk NY, 14048 716-467-4043

Objective: To obtain a position where I can use my skills and be awarded with a job well done.

Job History

Athens Family Restaurant Position: Server From 09/2017 to Present General Manager/owner: Sue Pittas Phone:716-892-5019 Duties: Preform excellent customer service; take proper orders and enter in computer; different side work responsibilities;answer phones maybe take a reservation; handle money

Edgewater Inn

Position: Guest Service Agent

From 02/2016 to 10/2016

General Manager: James Montgomery

Phone: 907-247-2600

Duties: provide outstanding customer service, make; modify or cancel reservations, answer multi-line phones; take messages, direct calls to appropriate destination, write emails, make copies, fax, file papers, work with Excel and Microsoft Word, Count cash drawer, dispense cash when needed, keep my desk and area neat and tidy

Edgewater Inn Position: server From 11/2015-01/2016 Supervisor: Carol Phone: 907-247-2600 Duties: answer phone, handle money open restaurant close restaurant, take proper orders handwrite everything.

Northern Credit Services Position: collector From 08/06/2014 to 03/2015 General Manager/owner: Steve and Debbie Phillips Duties: make phone calls, handle money, search the internet, take payments over the phone, leave messages

Athens Family Restaurant Position: Server From 03/2013 to 08/2014 General Manager/owner: Sue Pittas Phone:716-892-5019 Duties: Preform excellent customer service; take proper orders and enter in computer; different side work responsibilities;answer phones maybe take a reservation; handle money

Joe's Crab Shack From 06/2011 to 12/2012 Position: Server General manager: Christine King Phone:716-836-4739 Preform excellent customer service; handle money; Different side works.

Cracker Barrel Dunn NC From 10/2009 to 07/2010 Position: Server Provide the best experience; take proper orders; Teamwork; answer phones

Pizza Hut Dunn NC Position: Server From 10/2009 to 01/2010 Handle money; take proper orders; teamwork; answer phones

Pizza Hut Cheektowaga NY Position: Server From 03/2009 to 10/2009 Handle money; answer phones; provide great costumer service

I can provide references on demand. I do acquire great customer service and always with a smile. I'm a fast learner and dedicated to my work. It has always been a mission to learn new skills. I look forward to this opportunity thank you for your time

Sincerely,

Alycia