A customer was looking for a golden ring, the gold sizes that were at the store by then we're a little bigger than the finger she wanted it. I told the customer if she couldn't mind to take a silver brand which actually Will fit the finger well. She said no. Then I told her to use another finger for the golden brand which she actually wanted. She also refused. I had to tell her, how small her fingers were, and could not accomodate the golden ring. She became annoyed!