Posted to #work
Svetla Syrimis
over 6 months ago

The Career Shifting Myth

So, after months of trying to get an entry-level job in a different industry, reaching out to different companies, writing personalized cover letters, interviewing and yet, always ending up not getting the job, I felt compelled to write about it. I have over a decade of experience in the hospitality industry, and I was also in a managerial role for the past three years. I have many skills which are considered transferable, a great work ethic and speak three languages. I have an Associate's degree in Business Administration, also pursuing a Bachelor's Degree in Management/Entrepreneurship ( 3 semesters left). I have maintained a 4.0 GPA because I know how to study, I'm eager to excel, and ultimately I'm a fast learner. Also, I am a co-founder of a startup, and I've been working on different aspects of the business - marketing, bookkeeping, R&D, product design, etc. All these qualities/achievements/projects can't impress enough people to hire me regardless of how I pitch myself. I tried applying to internships and nothing. So here's my question, how does one achieve a career shift or change in this kind of situation? How do you convince someone that you can actually do the job? We are talking about a customer service position, which requirements are no different from my professional and academic experience. Seriously, what is wrong? #work #internship #recruitment

Anthony Harrington

If you aren't applying for a managerial position, I think your resume may be doing you a disservice when looking for entry level work. Many employers will see your experience as making you overqualified for the position.

I noticed you stated that you have customized your cover letters for these entry level positions, but you may need to go one step further and customize your resume.

For each position you apply, may sure your resumes align with the requirements of the potential job. If it is not a managerial position, remove job titles such as "co-founder" and "Manager". These are red flags for companies looking to hire entry-level agents. Historically, people with management and C-level titles don't stick around or simply aren't seen as a good fit for the entry-level culture.

Don't dumb down your resume. Speak to the customer service aspects of your jobs, the things you did to provide world-class service. Make sure your resume speaks to how you benefited the company and the customer experience.

A lot of companies don't even read cover letters, so your customized letter may not even be taken into consideration. Make sure the resume is focused on customer service and not managerial/team lead/co-founder skills.