Run The World is seeking full-time, work from home Customer Success Representative, (Virtual, US).

"Our mission is to create a world where people can easily meet, collaborate, and learn from others with similar expertise, interests, and passions—regardless of their particular location or circumstances." - Run The World Careers

Run The World is experiencing explosive growth now and looking for like-minded high-performers to break the barriers that limit access to knowledge, connections, and communities, and enable people to “Run the World.”

What You Will Do:

As the first contact for many customers, you will help shape Run The Worlds' customer facing voice by providing positive, helpful, timely responses to inbound customer needs!

• Respond to inbound messages from customers, ensuring they receive timely, useful information to reduce friction while using the product.
• Troubleshoot/share answers for basic technical issues.
• Escalate more advanced issues to the appropriate teams.
• Help shape our support voice through positive, upbeat, conversational messaging.
• Execute specific requests from customers (eg. adjust attendee list, enable a specific setting)

Job Qualification Requirements:

• 1+ years working in a customer facing role.
• Tech savvy.
• Excellent written communication and interpersonal skills.
• Must be customer-centric, exceptionally detail-oriented, and results-driven.
• Can thrive in a fast-paced environment.
• A knack for explaining tech to non-tech people.

Interested?

Go to https://jobs.lever.co and submit your completed online job application today for immediate employment consideration.

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