I took the test for Windows 7, found out that it was added because so many that were hired had tec and/or call center experience but no actual Windows experience except the very basic home use. So I took the test and waited for the results and today I finally reached a real person not a recording and was told that the manager was going to call me next week to give me my schedule but I probably will not start until after the holidays.. At this asked "so I guess I passed the test?" and was told basically "was there any doubt?" Well yea, I was not given the scores just like the 4 assessment test pre hire, all they would say was I did well, very well. I guess that is why they wanted me back. The bottom line is through all of this I never was negative or said anything that could be considered to be complaining about the company.It was hard, I had to check myself often and it paid off. I do not think they would have fought so hard to get me back if I did not keep a positive attitude the whole time, stating the positive reasons I wanted to return there to work. Even going so far as to take my notes from when I was in class to make the managers, myself and team leaders a pocket reference book from the spiral index cards that took time to do but showed that I cared about the team.

Moral, always be positive no matter how hard it is if you want positive results and try to find something to show that you are a team player even when it is difficult to do, it goes far, either in getting your position back or getting good references. Think long and hard before you act or speak, if your not sure wait a few hours or even days until you can be sure of what you need to say n a positive light.