Cognosante is hiring part-time, work from home, (Virtual, US) Customer Services Representatives.

Cognosante is a fast-growing company that provides multi-channel customer contact management solutions for clients in the US Federal Government and the commercial sector.

The Customer Service Representative provides information directly to customers via phone. The Customer Service Representative reports directly to the Customer Service Team Lead. This is an entry level position.

Key Responsibilities:

• Taking inbound customer service calls
• Utilize scripts, standard operating procedures, and training materials to respond to inquiries in a courteous, timely and professional manner
• Provide accurate responses and documentation of inquiries and complaints from consumers
• Adhere to the Privacy Act as it relates to the confidentiality of information received, see more!

Required Qualifications:

• U.S. Citizenship required or Ability to work in the United State without restriction
• High School diploma or equivalent required
• Minimum 6 months customer service/secretarial/telemarketing experience required

Interested?

Go to https://cognosante.wd1.myworkdayjobs.com and submit your completed online job application today for immediate employment consideration.

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