I lost my job while working at a Travel Agency Call Center due to a reduction in force. My title, Corporate Travel Agent/Counselor and with over 15 plus years of experience, my job duties consisted of booking Airline reservations, Hotels, Car rental, Limo service and/or Amtrak train reservations. Hilton Reservations in Texas was hiring for Call Center Reservationists at that time and they were paying 10.00 an hour, in which case, I was willing to accept. The main requirement of this position was taking inbound calls and booking hotel reservations only. Simple, I thought, so I applied for this position but my application was declined. Their reasoning was that I was over qualified.