
He asked me for “clean” dirt...!!
When I worked at Lowe’s I got asked a bunch of stuff every day. Where are the nails? What type of battery does this drill need? Do you sell (insert product name here), etc. I never minded helping cuz that was my job and plus the store has a TON of stuff and it can be hard to find everything. Well, one day I am out working in lawn and garden and some guy comes up to me all flustered. He tells me that he wants to buy some dirt for his garden. I asked him if he needed help finding it, but then he tells me he found it, but that he needs a "clean bag of dirt.” I honestly thought I was being punked by my boss. Then I realize he is DEAD serious.
I politely explained that sometimes the bags of dirt leak and they can spill onto the other bags. I told him to pick the ones he wanted and I could wipe them off for him. He seemed ok with this solution, bought the dirt and was on his way. I had NEVER seen my boss laugh so hard when I told him what happened.

Some people are just so damn picky. It;s dirt!!!

You gave great customer service in that moment. Not sure everyone would have been that calm and understanding. Nice job Cory.

Oh my god REALLY??? You are far more patient than I am. I would have said it's dirt buddy, get over it!
It's funny what some shoppers think they need!