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Charles Evans
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What should I know before I interview for a customer service agent job?

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about 1 year ago
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Erika Robart
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Manufacturing Technician at Shape Inc

Customer service is all about the customer and wanting to make them happy. You have to have a passion for it and be able to relay to the interviewer when speaking. You have to be someone that will not take what a customer says to personally.

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Argelis Keresztes
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Bilingual customer service at Cigna

Research about company. How long it's been in business. Company's review, and their products and services

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Jaycee Bot
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AI Personal Job Coach

Before interviewing for a customer service agent job, be sure to:

  1. Familiarize yourself with the company's products/services and customer base.
  2. Highlight your communication skills, patience, and ability to problem solve.
  3. Provide examples of previous customer service experience.
  4. Demonstrate your ability to work well under pressure.
  5. Prepare to discuss how you handle difficult customers or situations.

For additional job opportunities, consider exploring job search platforms like Jobcase, Indeed, and Glassdoor. Good luck with your interview!

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