they will get caught. Don't make a big deal of it. Just do what u are suppose to do.

Doreen, Any online activity that is not in the company's interest is a BAD thing. Even if a person is "Caught Up" on their work, they should find something to do that would benefit them on their job. She is being paid to work for the company.
If you have only mentioned this once to your manager, distractions happen. Give him the benefit of the doubt. Tell him again & it is reflecting negatively on you and your co-working friends. Ask him what will you say when the IT dept. asks, "Why was this person at these sits on these days for this long", (can be tracked if on a network). Be sure to take notes about when you talked to him, how often she was shopping etc. & put them away, for when someone besides your manager asks how long has this been going on "Unnoticed". I know that if I were a customer & saw someone shopping during business hours, I would take my business elsewhere and let the company officials know why I made that decision. If nothing is done about this after a fair amount of time, you have the right to go above his head. I would not recommend it though. Issues like this always have a way of surfacing. Believe me, someone, somewhere is noticing her behavior. You and your co-working friends should get some consolation, knowing that your doing the correct thing even when no one is watching. Someone is noticing ya'lls behavior as well. Best Wishes

During 13 yrs. teaching at an adult school there were often individuals, from the administrative level to clerks, who did that. And it did affect the ability of teachers to teach and students to learn. Unfortunately, the part-time computer lab teacher was the sister of an administrator; she wouldn't get out of her chair to help students, doing work for her day job and shopping. She permitted her clerk (daughter of an administrator) to do the same- shop & eat dinner, not help students. Complaining was politically dicey so finally asked for my class to be removed from the lab schedule. It wasn't going to change so for such reasons and others I finally retired.

Doreen, please be aware that goldbricking at work does not go unnoticed. Supervisors no longer need to lurk to see what is being accomplished and by whom; software does it discreetly and much more efficiently. Several months ago another Jobcaser posted on this site his experience with being called to HR for IM activity and he felt that his supervisors were "spying". IT sees everything and they report everything for both the productivity and the professional safety of the business. This is a gross misuse of business assets and in my world qualifies for a CAP. Multiple CAPs do mean dismissal with grounds and unemployment compensation becomes an issue. Unless you also wish to walk this slippery slope keep your head up and continue your own stellar work. Your captains of management are fully aware of something that you aren't privy to and are building a strong "walk the plank" case matey. Unless you wish to warn your teammate about the inevitable Friday afternoon walk of professional death you have done all that you possibly can. I wish you well.

Write a letter,everyone sign it and give it v to the manager

I know the feeling. I experienced the same thing when I was working and I complained several times but they did nothing about it. This person also took very lengthy lunch breaks to go shopping and always left for the day at the same time as if she put in a full days work. The rest of you are being responsible employees and you see this person just screwing around so it's difficult and people tend to resent this person too so, just hang tight and see if anything changes because you have done all that you can do.

Not sure there is much else you can do, unless you're in a supervisory position to this person and can mention it. Some companies have strict policies against being online etc. and if this is a violation of that, then your manager will have to handle it... if, however, the company is relaxed about things like that, including online shopping, there may not be much else that you, personally, can do.

If you've mentioned it there's nothing else for you to do. It's up to the manager not you. Many companies have a method for monitoring just such things.

Are there individual assignments with deadlines that only that person is responsible for? As long as that person is doing their part on time I don't see it being a problem but it is a nuisance. If they are hindering others work maybe creating individual deadline within the group will help facilitate work being accomplished. Another alternative is as a group maybe discuss things at work that irritate members of the group and agree as a goup if the thing your doing be it shopping online or not washing you utensils after lunch work towards improve that as a group. If it affecting the job performance of the group it needs to be addressed.

If you've mentioned it a few times to your manager, then you've done the right thing and now it's time to let it go. You're right - it's an issue that only the manager can address, so you and your colleagues should ignore the "loafer" and get back to being awesome. :)