Interview - finally!
Well I had a phone interview today with a company HR rep and they are now forwarding my information to the local manager for a face to face interview. It's nice to see something happening but now - after researching the company - reviews are not good. Starting salary is way below what I need and the work climate may or may not be the best depending on which review you read. I've read them on Glassdoor, Indeed and customer reviews on several sites - overall not great. I'm going to the interview and see what comes up and then make a decision if something is offered. My question is - anyone have any experience with Woodforest Bank?
I would go in with your eyes open. That is a privately held bank known for 2nd chance checking accounts, class action lawsuits, and shady fee policies including continuous overdraft. I don't know about the employee culture, but I would be cautious of anyone whose major partners are big box stores like Walmart, Sam's club, and the like! That said, a job is a job and if you are unemployed you cant afford to be picky! If you get the offer but it's not your dream job, then keep looking while you work there!
well - went for my interview. I think it went well but there were lots of red flags when I was talking to them. 1. The first employee I spotted did not even acknowledge me - never said hello, smiled, or anything. Manager was trying to eat breakfast during the interview. 2. Neither the manager or assistant manager struck me as professional. 3. Uniforms are required - if you can get them in the right size and they don't fall apart when you get them. 4. Constant overdrafts are a common thing. Every month you have to explain to elderly people that just because they deposit a check, they can still be overdrawn. The bank will let you withdraw money whether you actually have it or not. If you don't - it's $29 per withdrawal. You pay it back with your next deposit. And the deposits are held for at least 7 days - sometimes longer - before the money is actually available. Government checks can be held longer. 5. You have to walk around WalMart during slow periods and approach shoppers about opening an account. They don't have to qualify, but you have to at least get them to apply. 6. You have to make collection calls to try and get money back on overdrawn inactive accounts before they go to collections. 7. Very poor communication - the manager and assistant manager admitted that. There were several other things but the one thing that stood out was when I asked what the next step in the process was. They said they would interview any other candidates - but they didn't know if they had any others - because they never see the applications. Only HR sees them and they don't even send the resumes from applicants. They only get the contact information once the applicant has completed the automated test and had a phone interview and passed. Very odd system from my point of view. I wonder how the bank has stayed in business with these practices. I may or may not hear from HR, but if I do - a lot to consider - including pay and the travel time for training. Lots to think about and in the meantime, I'm going to keep looking.