I applied for a position back in April. In mid-May, I was contacted to do an online (video) interview and questionnaire. I completed both and about a week later received an "invite" to a recruitment event. The company said to be prepared to be there for about 3 hours and included items to do before the event. I went through everything, Please be sure to complete the following items before the event:

1. Please reply with your preferred session time, 9 AM or 1 PM. We will do our best to schedule you for your top preferred time, however space is limited so please reply soon to secure your spot. When replying to this e-mail please select "REPLY ALL".

2. Call Center Simulation Test – Please allow 1 hour to complete this simulation. Copy and paste the following link in your browser http://www.***.com/ and log in using your email address. The program will perform a systems check on your computer, which may take a few minutes. Please follow the prompts to continue. You will need to agree to the terms and conditions to begin the test. (Please note: If you are a Mac user, the testing software will most likely not function. It is best to take this test on a PC computer, using Internet Explorer as your internet browser.) If you have any technical issues, please contact the software company (888-332-0648) prior to completing test.

3. Assignment - In preparation, we encourage you to visit and explore our website ****.com. Product knowledge is a key factor in being successful in the position that you are being considered for. Please familiarize yourself to the dream vacations that **** has to offer. Choose one destination that you find exciting and perhaps would like to travel to. Be prepared to answer questions and share your knowledge on traveling to your selected destination.

On the day of the event, I arrived before the scheduled time (good thing since I had to find the building and how to get in since I didn't have a key card). Once we were taken upstairs to get placed with a call center representative to listen to calls, they couldn't figure out who I was and the same thing when they called me to interview. I had to keep telling them my name so they could have my paperwork, but I think the topper to the whole incident was: By the time I left the interview I already knew I was not going to be selected for the position based on: The interviewer never asked if I preferred to work at home or in the office, which we were told downstairs they would confirm the information we had submitted previously. The interviewer never asked if I had a problem with the schedule that was outlined in the Power Point presentation, which we were told downstairs they would confirm. The interview never included: Assignment that was outlined in the preparation before the event.

It did in fact take 3+ hours of the day to get to that point. I did get the dreaded "other candidates" notice and I did send an email to the talent acquisition team to let them know how I was treated at the event so they could make improvements for future candidates.