I heard about the job through Word of Mouth Jobs for Reno. I applied the same day and got hired the next. I started as a call taker. I really enjoyed interacting with the pubic. If you have sensitive ears, this is not the job for you. A lot of cussing going on. You start a little bit above minimum wage. Thrre are no raises or benefits. The dispatch office is micro managed by the human resources dept. Some cab drivers act like big babies but, most are enjoyable to work with. There are no set policies or procedures. It is a family run operation so, there is a lot of drama.