
Need advice
I am a 52 year old female and I have large gaps in my employment history because of health issues. My question is this. If my resume should only go back ten years and that only leaves me with one position that I held for three years but doesn't cover my management, recruiting and customer service experience how is that helpful. I claim that I have 20+ years of experience in customer service and management but if I only go back ten years then it's not on there. My three years was as a sales person and business owner but I'm not going for those kinds of jobs.
I have not worked since 2007 because of a health issue but although I am not cured I am better and feel I can hold down a part-time job. I don't want sales, I want customer service entry-level. My husband is the breadwinner but I would like to help out some.
What do I put on resume to show my experience? Right now it goes back to 1993 and that's not my first job. I also have my high school date on there. Should I just eliminate that all together? What if I list all my jobs but just leave the dates off? I am getting response to my resume and phone interviews and even a couple offers but they are not what I want to do. Doesn't anybody do interviews face to face anymore? I interview extremely well. Now it's either over the phone, via email or Google Hangouts which is the most impersonal way to interview that I've ever seen.
So after all this blather what I am seeking advice for is how do I justify my experience if my resume doesn't go far enough back to show it. Should I list it all and just leave off the dates and should I eliminate my high school and dates off? Right now I have 6 different resumes I use and probably 50 different cover letters. I apply to quite a few jobs every day and I get some interest but even though I only want part-time entry level I find after asking a couple pointed questions that the position isn't for me.
I have read quite a few posts where they feel age is a factor. I agree. I had a 20 something who does the hiring for his company tell me that he won't even interview someone he feels may be over 35. He says he can get an idea based on the positions they've held and how many there were. He says this is because we as mature adults are too demanding in our benefits and wages, are not as technology smart as our younger counterparts, are unwilling/unable to learn new things and have trouble taking direction from people younger than ourselves. Well I don't know about any of you but I don't want benefits or high wages right now. I am always willing and able to learn new things, know how to follow directions and if you ask my sons' and their friends they'd say I have no trouble with millennials either. What I do offer is a good work ethic, practical and real world experience, diversity and most of all I offer dedication and loyalty something that our youth (and I know because I have two sons in their 20's) lacks.
So if any of you can help me with my resume dilemma I'd appreciate it. I used to think I knew what employers were looking for because I used to be one but after reading different articles and posts I guess I'm not sure. I hope all of you are experiencing some good luck in your job hunts. I read posts daily and if I ever have any words of wisdom I will share. Thank you y'all.
Laura