Customer Service Representative Alorica 4,739 reviews - Marion, IA $9 an hour We are actively seeking superstar candidates for our Work-at-Home Customer Service Representative full time position beginning 7/24/17!

As an Alorica WAH team member, you get the flexibility to balance work and life while having access to all the tools and resources you need to deliver insanely great customer experiences!

GET TO KNOW ALORICA

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY

Your mission (should you choose to accept it) is to offer customer support to customers who have questions, concerns or confusion around a particular product or service. You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.

JOB REQUIREMENTS

Minimum Education and Experience:

High School Diploma or GED required 1 year of Customer Service Experience required Phone-related customer service preferred (call center, medical) Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus WHY JOIN ALORICA?

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica , a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better… one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive:

Paid training Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Knowledge, Skills and Abilities:

Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude TAKE THE NEXT STEP

Let’s make lives better. Let’s defy the status quo. And let’s go beyond thinking outside the box – and decide to obliterate the box instead. You ready? Let’s do this.

Spots are limited! Act fast and contact me today for further information. I greatly look forward to hearing from you!

Apply online at aloricajobs.com - Job # 121179

** Please note our candidates must be willing to submit to a background check and drug screening. You must also live in Iowa as the four to five week training period is located on site in downtown Cedar Rapids. **