Finally, I got an interview for a customer service position. I was extremely excited after six months of job searching, I got some hope! I had my resume, references, dress professionally and was well prepared. Only to walk into a three person interview, still prepared I answered the questions they asked. Now, before the interview was over, they gave me a phone and asked me "to deconstruct it "? Completely thrown off, I tried my best of explaining with as much detail without rambling off of the process of a phone. I walked out, knowing it was horrible and just over all a bad interview. Few days later, I got a call with a job offer! I learned, the test is was not about the phone at all, but my communication skills, willingness to adapt to change, and be flexible.