Beauty advisor/ customer care / assistant manager
I really need part time job as a caretaker or any position in funeral services or clerical hence I'll be enrolling in school jan 4th for spring . I can attach my resume . It doesn't not have Dillard's inc . But all is me as well as more independent care taking and massage therapy which I had schooling on as well
Brooke L. Campbell 504-419-5329 13450 Ave B Wilmer Al 36587 Shamangirl333@gmail.com
Objective: I am currently looking to acquire a challenging career with a solid company utilizing the opportunity to offer proven and developing skills within the company.
Work Experience:
November 2015-July 2016 Customer Care Representative Team Lead Alorica Inc. Mobile, Alabama Duties and Responsibilities: • Handling a team of customer service reps each day to provide top notch customer service • Handling my own calls each day providing one on one service to suit each individual needs • Coaching the less experienced members of the team on how to handle different types of calls and customers • Handling billing questions as well as payments
April 2011-January 2015 Customer Service Representative Team Lead Sears Tele-Serv Mobile, Alabama Duties and Responsibilities: • Handling a team of customer service reps each day to provide top notch customer service • Handling my own calls each day providing one on one service to suit each individual’s needs • Coaching the less experienced members of the team on how to handle different types of calls and customers • Providing extended warranties on any items purchased during the course of our calls
December 2009-March 2011 Insurance Agent Coastal Benefits Insurance Agency Mobile, Alabama Duties and Responsibilities: Handling all insurance claims over the phone Going into the field to inspect vehicles, homes, etc., to establish the validity of the claims Providing one on one customer service to make sure each client’s case was handled with the utmost care Filing all paper work with the proper companies to insure claims were handled as quickly as possible
January 2004-November 2009 Receptionist Cathedral Place Apartments Mobile, Alabama Duties and Responsibilities: Monitoring all incoming and outgoing guests Making sure no unwanted guests were allowed on premises Assisting any of the elderly tenants to and from their apartments Scheduling rides for the tenants so they could accomplish any daily errands Collecting and delivering mail for any tenants that so desired
February 2000-January 2004 Apartment Manager Dauphin Gate Apartments Mobile, Alabama Duties and Responsibilities: Collecting rent from all tenants month to month Handling any incoming complaints or issues that may arise within dwellings Taking applications and interviewing new applicants when we had an opening
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