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Desiree Adoue
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Receptionist at The Vantage

New career

I've been a cna for 10 years and I've been trying everything to get an office position because I can't physically handle being a cna anymore and it's almost impossible like no one wants to hire a cna as a receptionist

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over 7 years ago
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Stephanie K
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Well said and yes she can!! Applying transferrable skills to your resume can be tricky but it's doable. As a CNA you have exceptional people skills - so your customer service skills should be intermediate. So highlight your skills that are customer focused, That is so important. Anyone can learn how to operate a multi-line phone, and computer skills, but you can't teach compassion. So be sure to apply those on your resume.

7y
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Ashley Wilson
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Content Manager at Jobcase

Does your resume show that you have receptionist skills? I don't think it's your past experience that is the issue I think it's more that you aren't showing that you can do the job. Make sure to add the skills that the job description is seeking. This is called transferring your skills.

Here’s how to get started!

Check the job description If you’re not sure which skills you should include for a particular role check the job description and see what they are looking for! Here are a few examples of skills that you can transfer, check out more [here] (https://www.utoledo.edu/success/career/pdfs/transferable_skills_checklist.pdf). -Leadership -Motivation -Time management -Delegation -Communication -Research

Show proof Make sure once you add a skill to your resume that you show how you performed it at your job! -Don’t just say: "Great leadership skills." -Prove it: "Excellent leadership skills, demonstrated when I successfully managed a small team of individuals over the course of a three-day fundraising event."

Make a list of your job duties Create a list of your current and past job duties. Focus on more than what is required of you in your current/previous job or what was/is in your actual job description. Think about what you were you responsible for on a daily basis! Which tasks and duties have you done daily and also which ones did you fulfill that were outside what you were hired for?

Record your accomplishments Now it's time to list specific accomplishments. Did your boss recognize you at some point? Did you save a colleague time by helping he or she complete a project? Think of achievements that are both large and small. They ALL matter to your next employer!

Best of luck!!! You have got this.

7y
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