
Amazon Culture?
I am trying to learn more about Amazon culture. When I read their job descriptions I find a disconnect between my current experience and where I want to go and I'm not sure how to proceed. I was hoping to get some advice from current/former employees.
I have worked in technical support for another tech giant and was very successful. I had high customer service marks and a high issue resolution metric. I was also trained as a team leader and obtained Senior status while employed with them. However, because I worked remote instead of in an office I found it difficult to cross the line from customer support into a more technical role and the only growth path was into leadership and management. I am not opposed to taking on a leadership role, but I still have lots of technical growth I would like to accomplish before moving into leadership. I left seeking opportunities to grow my technical knowledge. I consistently performed in the top 1% of over 30k employees.
I review a lot of remote positions available at Amazon specifically targeting those that are primarily remote. I am always excited about the direction Amazon is heading and have started working to become AWS Certified and to eventually move into the realm of machine learning and IoT technologies. However, the positions I find I do not have the expertise yet in these areas, but would love to get my foot in the proverbial door and grow with the company.
All that said, am I better off obtaining the skills outside and then applying or is the culture at Amazon such that applying for a role that I currently do satisfy the criteria will provide the flexibility to change roles as I expand my skill set in the Amazon domain?

@JohnSummerfield you're absolutely correct in everything you said!! Amazon's no# 1 priority is no less than delivering that product as quickly and efficiently as possible and everything else is secondary. If you are customer service oriented you will be fine there. if they see that you're motivated and that your true intentions are to forward the cause of that corporation they'll keep you!!

I am certain Amazon has their own training to re-teach skills their own way. The ethos of each corporate entity being original, guaranteeing max efficiency in their particular market. I do feel that if you go with Amazon, based on a limited knowledge I have from reading articles since their inception, you’d better be willing to do something physical if need be because the mission, as per usual, is priority one, and theirs is not an information only business. It’s a retail giant.

About Amazon it seems there is unlimited potential it's a World Wide company the Diversity is Phenomenal the Career choices are there.

Of course the critical decision is yours and yours alone. After re-reading your letter, I think you should keep gathering…

Of course the critical decision is yours and yours alone. After re-reading your letter, I think you should keep gathering knowledge in your current position and absorb all you can. The top 1% of 30k is impressive and reflective of an excellent employee!

Go away from Amazon young man

Not speaking to Amazon. What I hear is that you are highly educated, , enjoy your field and strive to know more. What I also hear is you doubting yourself and minimizing the credentials that you already have. Stand firm on what you know, each employer will customize what they need from you. Don't doubt - move forward!

Run away. Working for amazon was fun for a min but very unorganized & chaotic. 1 month later they fired half the staff. They have no heart

Leader ship
machine learning training there will go much easier if you are very comfortable with matrix calculations, know which formulas for regression to use and why, and can code with Python. Publishing your code will require an object oriented format as opposed to the usual imperative coding data analysts often use.