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Dan Rakela
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Customer Service Representative

not hired at convergys..interviewer lied to HR about why i wasnt hired

I had an interview at Convergys, and the guy that interviewed me lied and said I preferred a more technicial job and I never said that, and he told me I have others to interview we will let you know. Well I knew that was really telling me I decided not to hire you, because they hire on the spot and he knew that I was more than qualified for the customer service position and training, but he will lie and get away with it and say it was not personal against me when it sure seems to be. They hire kids out of high school with no experience and they told me I can re apply at their Tucson office in 3 months and I feel no thanks! What good would that do? I sure hope that guy that interviewed me doesn't ever have to worry about becoming homeless from not enough money or losing money to get food

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about 9 years ago
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Samantha Fabian
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Retail Sales and Service Associate

Consolidated customer service companies like Convergys are sometimes a little challenging to get into depending on the customer hiring focus. A lot of the jobs focus on high level telemarketing sales rather than customer service and support. Employees are required to meet sales goals or risk loosing their jobs. Put that experience way behind you and move on to better opportunities.

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