Hi Jacqueline, Your comment brings up one of the most challenging things about "management": getting other people to behave in a productive way. A good manager is clear about expectations and convincing his/her direct reports that being productive is the best way for an employee to advance their OWN career. Can it be frustrating? YES. Rewarding? YES. Easy? NO!! But a good manager is worth their weight in gold... and can change an employee's life (not to mention career). Thanks for bringing this to light - I'm sure many feel the same. Hang in there and know that we feel for you. Best of luck! Marijoy

Hi Jacqueline: Honestly, it sounds like you have the makings of an entrepreneur! Have you ever considered going into business for yourself? Your comment suggests you'd be great at building a business. :)