Lenin Pina
Community Specialist
Posted May 19, 2020

Hiring now: Kelly Connect work from home

KellyConnect is hiring phone/chat customer service and technical support roles now. Find out more about their benefits and their automated application process!
Lenin Pina
Community Specialist
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Hiring now: Kelly Connect work from home
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Are you seriously looking for a work from home employment opportunity? KellyConnect is hiring full-time Phone/Chat Customer & Technical Support Representatives right NOW!

“Our team is looking for motivated, outgoing, service-minded individuals who want to offer our customers an unparalleled experience over the phone.”
- KellyConnect

What are the current job openings?

  • Account, Billing, and Technical Support Reps- provide account information, answer billing inquiries, and resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.

  • Chat Technical Support Reps - interact with up to 3 customers at a time via Chat support system troubleshooting and resolving technology inquiries

  • Technical Support Advisors provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.

Are these jobs limited to a particular city/state?

These jobs have all been classified Location Virtual, US on the job description.

How much do these jobs pay?

The pay-rate during training is $13.50 p/hr with a pay increase of $1.00 p/hr after 90 days. KellyConnect offers weekly pay!

“Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board”
-Glassdoor Employee Review

Does KellyConnect offer employee benefits?

Kelly contact center agents who work at home are entitled to the same benefits as employees who work at customer locations, including:

  • Medical, prescription, and group life insurance
  • Vacation, holiday, and sick pay
  • Job-specific paid training
  • Referral bonuses
  • Employee reward program
  • Employee discounts (including computer hardware)
  • Access to an exclusive online Kelly employee community
  • Access to the Kelly Learning Center, an online training campus with a variety of free and low-cost courses to help enhance or develop personal and professional skills and more!

Benefit eligibility may depend on hours worked and other requirements.

What are the general requirements needed to apply?

  • High School Diploma or GED.
  • 18 years or older.
  • Legal authorization to work in the US.
  • Minimum 6 months of customer service experience.
  • Strong technical aptitude – tablets, smartphones, laptops, etc.
  • Familiarity with iOS and/or MacOS, or comparable technology.
  • High speed internet service.

Why KellyConnect?

100% Working from home! Tremendous growth and advancement opportunities! 99% of promotions from within with explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training Weekly electronic pay Opportunity to work with industry leading technology Service bonus plan

How can I apply?

These jobs are expected to fill up quickly! Go to https://kellyconnectjobs.force.com and select the job(s) that meet your interest then submit your completed online application today for immediate employment consideration.

“On average, each corporate job offer attracts 250 resumes. Of those candidates, 4 to 6 will get called for an interview, and only 1 will get the job.” A job seekers’ world is a competitive one. Therefore, standing out is everything!
- Glassdoor

What’s the KellyConnect hiring process after I apply?

The KellyConnect work at home hiring process is simple and convenient! Most steps are automated and can be completed in the comfort of your own home:

  1. Complete our online pre-qualification questions. The online pre-qualification is a brief questionnaire that asks basic questions to ensure you have the critical skills and appropriate work environment necessary for working at home.

  2. Participate in a telephone interview with a KellyConnect recruiter. A Kelly recruiter will assess your qualifications to make certain you possess the minimum requirements and ensure you will be placed on an assignment that best suits your skills, abilities, and desires.

  3. Complete online testing. Our online testing will assess your technical contact center skills to help determine the types of positions for which you are best suited.

  4. Complete online onboarding. From the convenience of your own home, you will access our innovative onboarding application and submit all necessary hiring information.

  5. Visit your local Kelly branch to complete the necessary I-9 paperwork. You are required to complete your I-9 documents in the presence of a Kelly staff member.

Important - please note that each step in the KellyConnect hiring process is successive. Applicants must meet the eligible requirements and be selected to continue to the next round along the hiring process.

That’s it!

How can I improve my online application rating?

Carefully review the job description for the job(s) you are pursuing and make a note of all the keywords and key phrases that identify the required skills sets and qualifications outlined in the job.

Match and highlight those keywords/keyphrases on your resume and application profile in order to stand out among the other applicants in the hiring pool.

Keyword/KeyPhrase Suggestions: Answer billing inquiries, Resolve Technology Challenges, Troubleshooting, Knowledge-Based Research, iOS and/or MacOS, Attendance, Punctuality, Multitask, Great Communication Skills, Resolve Email Issues, Data sharing & Synchronization, Hardware and software configuration, Internet Connectivity, Application Downloads, Resolving Username and Password

Where can I find more work from home job options?

Go to the #workfromhome topic page on Jobcase and explore more work from home local and national hiring opportunities.

For best results: follow the #workfromhome topic page then upload your resume or use the Jobcase quick resume building tools to create an optimized resume you can include with your online application profile.

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Lenin Pina
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