Overview of Amazon's work from home employee benefit options

Last updated: April 24, 2024
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Overview of Amazon's work from home employee benefit options
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Do you dream of working from the comfort of your own home? Amazon makes this dream a reality for many of its employees. The online retail giant offers a variety of work-from-home benefits that allow employees to enjoy a better work-life balance.

With Amazon employing over 1.2 million people, there are plenty of opportunities for those looking for a work-from-home job. Amazon’s customer service, human resources, and technical support departments are just a few of the company’s many divisions that allow employees to telecommute.

This article will cover the skills needed to work for Amazon and the different types of work-from-home benefits available to employees.

Which Amazon jobs are eligible for work from home?

With the growth in online shopping and the growth of Amazon’s Prime membership, the customer service department is one of the most in-demand work-from-home jobs at Amazon.

Amazon’s customer service representatives are the first point of contact for many of the company’s customers. They provide support and assistance through phone, email, and chat.

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The company offers a variety of customer service positions that are eligible for working from home, such as:

Remote Customer Support Specialist

The role of a customer support specialist is to provide world-class customer service to Amazon business customers. This involves resolving customer issues and providing them with information about Amazon products and services. This type of role is great for entry-level applicants as it does not require any significant experience.

Remote Partner Development Lead

The partner development lead is responsible for developing and maintaining relationships with Amazon’s business partners. This includes managing accounts, negotiating contracts, and providing support to partners. This role is best for those with previous account management or customer service experience.

Amazon Marketing Specialist

The Amazon marketing specialist is responsible for creating and executing marketing campaigns to promote Amazon products and services. This type of position requires exceptional written and verbal communication skills and experience with marketing research and analysis.

Project/Program/Product Management/Non-Tech

Amazon’s Project, Program, and Product Management teams are responsible for a variety of tasks, such as product development, marketing strategy, and business analysis. These roles are best suited for those with previous experience in project management, product management, or marketing.

Finance and Global Business Services

The finance and global business services teams at Amazon are responsible for a wide range of financial tasks, such as accounting, tax, and treasury. These roles are best suited for those with a background in finance or accounting.

Sales, Advertising, and Account Management

The sales, advertising, and account management teams are responsible for generating revenue for Amazon through the sale of products and services. Many of the roles in these departments, such as account manager and sales representative, are eligible for work from home.

What skills do you need to work at Amazon?

While a vast majority of the work-from-home jobs at Amazon are entry-level positions, the company does require that applicants have specific skills and qualifications.

Some of the skills that Amazon looks for in its employees include:

Communication skills

One of the most crucial skills needed to work at Amazon is excellent communication. This is important for customer service positions, as well as roles in sales and marketing. In addition to speaking with customers, Amazon employees also need to be able to communicate with their team members effectively.

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Customer service skills

Another important skill for Amazon employees is excellent customer service. This involves being able to resolve customer issues in a timely and efficient manner. Amazon customer service representatives must be patient and have the ability to diffuse difficult situations.

Time management

Time management is one of the most fundamental skills a work-from-home employee should master. With remote work, no one is looking over your shoulder to ensure you stay on task. 55% of workers say they spend more hours working remotely than at the physical office, which can lead to burnout. It is important to have the discipline to set and stick to a work schedule and take breaks when needed.

Amazon work-from-home employee benefits

In addition to the skills required to work at Amazon, the company also offers a number of benefits to its work-from-home employees. Many of the same benefit plans that are available to full-time employees, such as healthcare coverage and parental leave, are also available to remote workers. These benefits include:

Health insurance

One of the top benefits of working at Amazon is the company’s comprehensive health insurance plan. This plan covers medical, dental, and vision care for employees and their families. Having a well-rounded health insurance plan is important, especially if you have a family. It can help you protect your finances if an unexpected health issue occurs.

Amazon's work-from-home staff is also given a certain amount of paid time off each year. This time can be used for taking a vacation, sick days, or personal days. Some employees may also be able to use their paid time off to take part in Amazon's "volunteer time off" program, which allows employees to use their paid time off to volunteer for a charity of their choice.

Flexible work schedule

Another advantage of working at Amazon is the company’s flexible work schedule. This means that employees have the ability to set their own hours and work around their personal schedules. Having a flexible work schedule is a great perk, especially for those with additional responsibilities outside of work.

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Retirement savings plan

Amazon also offers retirement savings plans to its work-from-home employees. This plan allows employees to save for their future and receive matching contributions from the company. Many people under the age of 50 are not saving enough for retirement, so this benefit can be very helpful for those looking to retire sooner rather than later.

Amazon also offers paid parental leave to its employees. This benefit allows parents to take time off to bond with their new child without having to worry about losing income. An increasing number of organizations are offering paid parental leave, but Amazon’s benefit is one of the most generous. It also offers an adoption assistance program.

Attending Amazon Career Day is an excellent way to learn more about the comprehensive benefits of working at Amazon. The event will allow you to speak with current employees and learn about their experience working at the company. You will also have an opportunity to view Amazon’s facilities and see firsthand how the company operates.

Additional perks for Amazon work-from-home employees

Adding on to the benefits mentioned above, Amazon also offers a number of other perks to its work-from-home employees. These perks include:

Discounts on Amazon products

One of the more pleasing things about working at Amazon is the employee discount you receive on Amazon products. As an employee, you are able to get a substantial discount on items purchased through the Amazon website. This discount can be used for both personal and business purchases.

Stock ownership plans

Another perk of working at Amazon is the company’s stock ownership plans. These plans allow employees to purchase Amazon stock at a discount and receive bonuses if the stock price goes up. This is a great selection for individuals who want to invest in Amazon for the long term.

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Referral bonuses

Amazon also offers referral bonuses to its work-from-home employees. This benefit allows you to earn a bonus when you refer someone who is hired by the company. Referral bonuses are an excellent way to earn extra money and help you build your network.

Flexible spending accounts

Amazon’s remote employees also have access to flexible spending accounts. This unique benefit allows you to set aside pre-tax money to pay for certain expenses, such as healthcare costs. Having a flexible spending account can help you save money on your taxes and stretch your finances.

With all of these fantastic benefits, it’s no wonder why more and more people are interested in Amazon’s work-from-home opportunities. If you’re considering a career change, check out the Jobcase Getting Hired Resource Center for more information on how to get started.

Find an Amazon work-from-home job today

If you're ready to apply for a new job at Amazon, it's important to understand the different benefits that are available to work-from-home employees. By taking advantage of the benefits mentioned above, you can make the most of your Amazon career.

Numerous jobs are available that allow you to work from home, so be sure to search for a position that's right for you. With Amazon's competitive salary and benefits package, you can be sure you're getting a great job with great pay.

Use the Jobcase job board to search for Amazon business jobs that allow you to work from home. With Jobcase, you can search for jobs by location and job title. Start your job search today and find the perfect Amazon work-from-home job for you.

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Dalphney Stone
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