Hiring Now: KellyConnect
The Work From Home employment industry is booming right now!
COVID-19 has changing the old brick and mortar workplace dynamic as more employers continue to explore job alternatives that will keep their employees safe and prevent future work interruptions.
One of the companies leading this initiative is KellyConnect. For several years now KellyConnect has been connecting qualified candidates with top companies offering flexible and exciting work from home career alternatives.
KellyConnect Pros…
...flexible schedule if needed, room for advancement, the ability to work from home, very forgiving policies, weekly pay... Glassdoor Employee Review
KellyConnect is truly on the cutting edge of the work at home trend, providing contact center agents all the convenience and benefits of working at home.
KellyConnect is committed to providing their employees with all the resources necessary to work at home successfully, including paid training and a dedicated support staff that’s only a phone call away. There are no start-up fees, and you’ll be paid for the hours you work, not just your call time.
I wanted to go back into what I had been doing before, I got a call from Kelly, had my interview, and the very next day they said, ‘We’d really like to hire you.'
Jennifer Simmons - A Mother's Story
The company currently has immediate job openings within their Call Center Customer Service and Technical Support teams. We outlined a brief Q&A list below designed to address the most common applicant interests and concerns associated with the KellyConnect hiring process.
The application, interview, and training process was not complicated.
Take a moment to review the list below and use the ’comment’ link to reach back out to us if you have any other questions outside of the Q&A list below.
What are the current work from home job options?
KellyConnect is currently offering two work from home, (Virtual, US) employment opportunities within their Call Center and Information Technology divisions, see below.
Account, Billing, and Technical Support Representatives / Call Center
Technical Support Advisors / Information Technology
Do I need a Resume to apply?
Including a resume along with your online application profile is not necessary but highly recommended. Remember, these jobs are in high demand right now and therefore highly competitive as a result.
An optimized and customized resume is an excellent strategy to help put your application profile ahead of the other candidates in the hiring pool.
Does KellyConnect offer employee benefits?
Yes! Kelly contact center agents who work at home are entitled to the same benefits as employees who work at customer locations, including:
- Weekly electronic pay
- Medical, prescription, and group life insurance
- Vacation, holiday, and sick pay
- Job-specific paid training
- Referral bonuses
- Kudos!, our employee reward program
- Employee discounts (including computer hardware) Access to an exclusive online Kelly employee community
- Access to the Kelly Learning Center, an online training campus with a variety of free and low-cost courses to help enhance or develop personal and professional skills
- And more!
If I take a work at home position, can I transition to a position at a Kelly customer location in the future?
Yes! Pending favorable performance you can move from an "at home" position to a customer location and vice versa.
Do I contact a Kelly branch for work at home opportunities?
No!. All work at home employees are recruited, screened, assigned, and managed by a centralized team. Because work at home employees will be considered for work that resides in any geographical location, the KellyConnect recruiting team manages all opportunities and employees nationally. This team will place you in the position that is the best fit for your skills, abilities, and desires, regardless of your location.
Would I be an employee of Kelly Services or a 1099 independent contractor?
Contact center agents who work at home are employees of Kelly Services and are eligible for the same benefits as employees who work at traditional customer locations.
What are the basic qualification requirements needed for these jobs?
Work from home qualification requirements include a combination of both personal skills and environmental requirements. Take a look at a short list of the most common employment qualification requirements below.
Personal Skills:
- Some customer service experience is typically required
- PC and Windows® experience
- Excellent written and oral communication skills
- Motivation, discipline, and determination
- Ability to create an exceptional customer service experience for callers
- High school diploma or GED
Environmental Requirements:
- A dedicated work space and work station (a spare room free from household distractions preferred)
- Reliable high speed Internet connection
- Telephone services
What does the KellyConnect hiring process entail?
The KellyConnect work at home hiring process is designed to be both simple and convenient! Most steps are automated and can be completed in the comfort of your own home. Hiring process steps include:
Online pre-qualification questions. The online pre-qualification is a brief questionnaire that asks basic questions to ensure you have the critical skills and appropriate work environment necessary for working at home.
Telephone interview with a Kelly recruiter. A Kelly recruiter will assess your qualifications to make certain you possess the minimum requirements and ensure you will be placed on an assignment that best suits your skills, abilities, and desires.
Complete online testing. The online testing will assess your technical contact center skills to help determine the types of positions for which you are best suited.
Complete online onboarding. From the convenience of your own home, you will access our innovative onboarding application and submit all necessary hiring information.
Complete the necessary I-9 paperwork. You are required to complete your I-9 documents in the presence of a Kelly staff member.
That’s it!
Okay, I’m interested, where can I apply?
Apply online today at https://www.kellyservices.us for immediate employment consideration.
What can I expect after I apply online?
Check your email inbox for an application receipt confirmation from the KellyConnect Human Resources team then look out for further email instructions directing you to the next phase of the hiring process.
Note - Some mail servers automatically parse messages from unknown sources to spam or junk mail folders. Please check these folders to ensure you receive confirmation of your application.