3 popular remote jobs that are hiring now

Trying to find the #workfromhome job that works best for you can sometimes be difficult. Additionally with remote work it can be hard to get a sense of what goes on in the daily life of a remote worker. Here’s what some of the highest demand remote jobs are like, what skills and tools would make you a good fit for them, and how you can browse opportunities.

Remote Customer Service

Remote Customer Service agents take calls from customers during the day and seek to solve issues with their orders, like problems with delivery, damaged items or not receiving what they ordered. This type of job would require you to be in constant contact with customers and you would be talking for much of your day as you seek to understand a customer’s issue, work out an appropriate resolution, and communicate effectively with them about what’s being done to solve their issue.

What skills make me a good fit for this job?

To be a good fit for a job in customer service from home, you’ll want to have a good grasp of these skills and an ability to display certain traits, like:

• The ability to take many calls with various people throughout the day
• A cheerful, understanding demeanor
• The ability to de-escalate/calm an upset customer
• Knowledge of or the ability to learn call center and/or ticketing software
• A motivation to help people and solve complex problems daily.

What tools would make this job easier for me?

If you’re looking to work as a customer service representative remotely, your job will be a lot easier if you have these tools handy:

• Reliable high speed internet
• A quiet space in your home
• A laptop or home computer with internet connectivity
• A headset with an earpiece and microphone (for taking calls)
• A comfortable chair and desk (not required, but preferable!)

Interested?

Search for remote customer service jobs

Remote Tech Support

Are you a certified IT specialist, but don’t have a job right now? Working remotely as an IT specialist could be the perfect job for you. Your day-to-day as an IT tech support specialist would be spent helping people, either within your company or customers, with complex technical problems they’re facing. Through your communications with them, you would diagnose problems and provide solutions to those who need your help and ensure that their issues have been fully resolved.

What skills make me a good fit for this job?

Remote IT specialists utilize many skills in their day-to-day, but if you have even some of the skills or interests, you should consider looking into this field:

• An interest in working in a dynamic, changing industry
• IT certification (or an interest in getting certified as an IT specialist)
• A strong background and interest in technology of all forms
• The ability to constantly absorb and apply knowledge as you go
• A strong motivation to solve complex problems.

What tools would make this job easier for me?

• Reliable high speed internet
• A quiet space in your home (if you take calls)
• A laptop or home computer with internet connectivity
• A headset with an earpiece and microphone (optional, if you take calls)
• A comfortable chair and desk (not required, but preferable!)

Interested?

Search for remote tech support jobs

Remote Contact Tracer

A remote contact tracer is a new job that has increased in popularity during the #Coronavirus pandemic. These professionals track the instances of COVID-19 and find out how Coronavirus could be spreading through communities. Contact tracers often act as detectives unraveling how COVID-19 was spread and where exposures would be most likely, so organizations and individuals can take steps to protect themselves from infection. The work that these professionals do protects both communities where COVID-19 has spread and helps those who are currently infected with the virus.

What skills make me a good fit for this job?

If you’re looking to work as a remote contact tracer, here are some skills and interests that would make you a great fit for this growing job type:

• An interest (or experience) in health and wellness
• Knowledge of COVID-19 safety protocols (or an interest in learning more about them)
• The ability to effectively communicate across various channels (phone/email/etc.)
• A keen attention to detail
• Compassion for those affected by COVID-19 and a motivation to help stop the spread of infection

What tools would make this job easier for me?

• Reliable high speed internet
• A quiet space in your home (to take calls)
• A laptop or home computer with internet connectivity
• A headset with an earpiece and microphone (to take calls)
• A comfortable chair and desk (not required, but preferable!)

Interested?

Search for remote contact tracer jobs

Which of these remote jobs are you the best fit for?