While the most commonly known Front of the House position is Waiter or Waitress, there are many other jobs necessary to bridge the gap between the Back of the House and the FOH. 👨🏽🍳 🌉 🤵🏻♀️
These jobs include roles such as Busser, 🧽 🧹who are people who clear and clean tables, both as the patrons are eating, and after they’re finished. There are also folks who are Food Runners. They take hot plates 🍽 from the Kitchen Window out to the diners themselves. Other jobs like Barback 🍸 help in other areas of the restaurant, like behind the bar. Servers Assistants are usually only found in fine dining, and are often younger Servers training to take on a larger Serving role in the future.
I’ve worked in places where I personally filled all of those roles myself, while simultaneously doing everything else my tables needed, and therefore got to keep 100% of my own tips, as well. But in most Restaurants, the way these crew members are paid, is partly through a portion of the tips made that shift. The servers that these folks helped throughout the night are the ones who would pay directly for the aid they received.
Would you rather do everything yourself and keep all the money you’ve made?? OR Would you be willing to share a small amount with someone who has your back and can perform essential, but sometimes extraneous, duties that are often necessary to keep a restaurant engine humming smoothly??