Hey @jourdan carter! The skills that @Lydie Dounamou suggested are all great! I found this article from the Jobcase Resource Center that you might find helpful… it not only shares 13 customer service interview questions you can expect, but also provides tips on what customer service hiring managers are looking for!

Hi @jourdan carter, here are some of the skills you must have as a customer service representative Good communication skill Patience Self control Empathy Problem solving Adaptability