What's the key to success in a Operations Manager job?
You have to walk the walk..talk the talk....drive continuous improvement from the ground up, input has to come from the ground up..allow them to have a say in the improvements...allowing them some semblance of autonomy..
I would say the key after implementation of Lean Methodology and the 5S is definitely communication and create an environment for transparency.
Well it's a good operation manager a good leader. You should always understand your team their personality and understand what drives them. In order to do this you have to spend time with them on the floor in their environment work alongside them be willing to compliment them when are doing well and have the compassion to give constructive criticism when they're not doing well you must be willing to teach on a daily basis or even an hourly basis whatever you willing to put into your team to help them gain knowledge daily will come out to be your results and whatever environment that you working at. Always give you team member ownership of whatever the project is keep them engaged and they will run through a wall for you
To wear alot of 'Hats". Be willing to do what you ask other people to do. Show respect to everyone under you, even if its the people cleaning the office. Show people they can depend on you and you will earn their respect and therefore follow you. Be willing to learn everything and take initiative to show your interest.
Don't forget COMMUNICTION, IT IS THE LIFE LINE OF ANY POSITION AND ARE COMPANY. THE PROBLEM LIES BETWEEN DIFFERENT DEPARTMENTS IN THE SAME COMPANY.
Organization , process and prioritize
Develope the ability to access the individual skills and abilities of all your staff. Proper delegating and followup is essential to being successful as operations manager. Typically their is no way one person can complete all the tasks that fall under your pervue or responsibility.
To help and to lead by example. To insure that all aspects of the task at hand are completed correctly and in a time manner.
Know all jobs in your department and get in the way of providing a good one when you need to be able too explain your problems with dollars too save