I’m so embarrassed, I was so excited to start this new e-commerce role, my friends and family were so proud of me. I started Friday, everything was fine, I was shown around and was taught a few things. Yesterday I started helping with the Instagram DMs, it was my first time, I was responding to questions about restocks. I mistook some products and accidentally misinformed customers about the date of restock, I really beat myself up about this because I could’ve easily just clarified with a co worker.
Today was really rough, I made two more stuff ups, I canceled a customers order as they wanted to use their store credit but forgot about the 5% cancellation fee, and I also send a follow up email to the wrong customer.
I got home today and opened my phone to discover I’ve been fired by email I’m so embarrassed, and disappointed in myself, I didn’t even last a week.