Enrique Infante
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I’m so embarrassed, I was so excited to start this new e-commerce role, my friends and family were so proud of me. I started Friday, everything was fine, I was shown around and was taught a few things. Yesterday I started helping with the Instagram DMs, it was my first time, I was responding to questions about restocks. I mistook some products and accidentally misinformed customers about the date of restock, I really beat myself up about this because I could’ve easily just clarified with a co worker.

Today was really rough, I made two more stuff ups, I canceled a customers order as they wanted to use their store credit but forgot about the 5% cancellation fee, and I also send a follow up email to the wrong customer.

I got home today and opened my phone to discover I’ve been fired by email I’m so embarrassed, and disappointed in myself, I didn’t even last a week.

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about 2 months ago
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Jon Wilson
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50 people found this answer helpful

This is not a life-defining moment. It's just a bump in the road. Get back out there and find a new job. Some day when you are very successful, this will be an amusing story you can tell. ;) Keep your chin up.

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Deborah Noris

Sounds like shit training and bad management tbh

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Mike Edwards

Most successful management wilt try to help someone out who's making a mistake, because generally, people learn from their mistakes and don't replicate them.

Now, if someone has been trained, and they're making mistakes, and management has really tried to help them rectify the issue and there's still problems, then sure, then they should be let go. But not a week into a job with no help.

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Harriet Hill

Not so bad. I blame the person who was responsible for training you first. You were supposed to shadow someone who knew the ropes. You didn’t fail, they did. Never should you have been allowed to sign off on anything or move forward without someone checking your work first to make certain you understood fully and completely and that it was done right. There is no way they should have been willing to take that sort of risk by expecting you to be able to master your craft within a few days or even within a week’s time for that matter. Shame on them for not providing you with all of the tools, resources, support and learning curve. Don’t be embarrassed. They set you up for failure by not making sure you were fully equipped to work on your own or without supervision. It was more so their responsibility to make certain that the job was done right and that you knew what you were doing before releasing you to work without a coach. You were simply trying to convince them that you could do the job. You were placed in a tough spot. My advice for you for your next job assignment, because you will be hired again real soon. You found out how to get yourself in the door. So next time around with paper and pen in hand, ask questions lots of them, then take notes. Find out who is the go-to-person or persons in the event you are unclear about something. It’s best to be slow and accurate than fast and inaccurate. Don’t let anyone fool you, speed comes with learning what to do and how to do it quicker. Never rush to be wrong. When you’re new on a job, I would not be too quick to make any sudden moves without first being clear about what is expected of me and then learning how to do that which is expected. You have to know the performance process as well as the do’s and don’t. Too many wrong moves on your part because you failed to stop and ask the necessary questions will make it appear that you’re too busy trying to impress. Or that you do not think things through first. Or that you have too much pride to ask for help. Or that you make moves without knowing anything just to say you did something. This speaks in volumes that you are a high risk employee. It will cost too much to correct your repeated mistakes because of your habits. Not because you’re incapable of doing the job, but because you may not know that you were incorrect and no one wants to hurt your feelings. They would rather have ‘Slow Joe’ who take his time until he gets it right. In time ‘Slow Joe’ will have gained speed in time. Slow Joe know when to ask questions Slow Joe makes no moves without first being clear. Slow Joe puts his pride on the side and admits when he does not know. Slow Joe says, ‘let me check first and I’ll get back with you.”

On any job, if you should find yourself not knowing what to do next or how to complete a task you’ve been given. Take a moment to gather your thoughts. Think about what was asked of you. From there make a list of questions to ask. Write down all of your concerns. Sometimes people don’t want you to interrupt them more than once so try to think of everything you need to ask or at least as many questions as possible. Also ask who else may be available on the event they are not around! When you’re new on a job, do not be afraid to ask someone with more experience to review your work to make sure you got it right. Take notes if they should tell you something different from the way you completed your task. Always say ‘thank you’ it goes a long way. Be open to suggestions and constructive criticism. Try not to get your feelings hurt whenever someone is trying to help you learn your job. Keep in mind that they may know what works best for The Company. This is not the time to get personal. Stick to asking questions about how to do your job. Avoid complaining about anything or anyone. Stay focused. We live and hopefully we learn better so we could do better the next time around. Remember when in doubt, ask questions or say, I’m new let me get back with you regarding your question, because right now I don’t know the answer. but I will find out for both of us as soon as possible. Now go and get your next job!

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Marie Birch

It sounds like they expected a lot of you after day 1. I’m shocked you were this involved after only 4 days without significant training and coaching.

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Linda Grasse

The last time I got fired & I've been fired more than once in my illustrious career I got a much better job & earn 300% more than I would still be earning if I was at that job. Sometimes things we think are the worst thing that could happen push us into something better.

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LISA CLOSSON

I quit a job for another job. 3 weeks later got let go because and i quote.. we are short staffed we do not have time to finish training you. Wtf. I am very dissapointed in the work force there days. It is not promising. Everyone is hiring but takes forever to get a interview. I will go broke before the next

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Theresa Halminiak

I am sorry you went through this. It sounds like you weren't trained thoroughly or long enough. We all make mistakes. You will find a better fitting job. Try not to be too hard on yourself.

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Judy Thoren

In any job, don't be afraid to ask questions. There is no such thing as a stupid question in the real world. Leave that junk in high school

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Sharon Jackson

Don't give up, your job is out there, be patient. God's on your side. God bless you

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