Thomas Hynes
06716
Follow
Praises
2 people praised Thomas

Praise Highlights

Great advice in regards to your post. Sadly too few people now days seem to practice common sense much less common courtesy. Congratulations on your upcoming wedding and best of luck with your new...

is a fellow Jobcaser with Thomas


Praises help jobseekers showcase strengths and stand out to employers.

Work experience
Investigative Researcher

Investigated and resolved issues involving Internal Revenue Service (IRS) Forms 1095-A. These involve tax credits and premiums. Issues included: 1095-A form not being received by client; differences in tax credits and premium amounts; partial enrollments; and household members. Reviewed Access Health Online Applications. Contacted Insurance Carriers. Documented all data that supported a change to the 1095 as per client request. Investigated reasons why Tax Credits had to be paid back to the IRS. Investigated if clients were responsible for paying back tax credits, along with other issues that may have revolved around enrollment, correct information on client, etc.


Enrollment Specialist

Educated consumers on the opportunities available to obtain healthcare insurance under the Affordable Care Act. Assisted consumers through the online process to apply for, reapply for, or change health care insurance coverage using the Access Health CT website. Provided daily statistics to the Outreach Director. This was a specialized "problem solving" position - involving responding to questions about how the Access Connecticut Health tax credits worked. Assisted individuals and accountants. Utilized computer database. Trained in IRD 1095 Department.

ACCESS HEALTH CONNECTICUT - Connecticut

Connecticut's Official Online Marketplace to Help more People get Insured, Improve Health Care Quality and Increase Transparency of Health Care Coverage Costs

ANIMAL MEDICAL CARE

A Full-Service, State-of-the-Art Veterinary Clinic Providing Preventative Care, Diagnostic Testing, Medical Treatment, Dentistry, and Surgery for Cats, Dogs, and other Small Animals.
Reception/Operations
Welcomed clients and pets to the hospital, scheduled appointments, answered phone calls and responded to client inquiries. Checked clients in and out of the hospital. Dispensed medications. Maintained client records.

VCA CHESHIRE ANIMAL HOSPITAL
Client Services Representative

Greeted clients, answered phones and scheduled appointments. Ensured cleanliness of the facility.

FINTASTIC AQUARIUMS
Customer Service Manager

The Leading Supplier of Custom Aquatic Environments and Aquarium Products in Connecticut.Managed up to five people. Performed sales, customer service, merchandising, cash management, loss control and employee training. Assumed full P responsibility for daily operations. Performed human resources functions including hiring, training, reviews and terminations. Vendor management and ordering stock.

KENSINGTON BIRD ANIMAL HOSPITAL

A Full-Service Veterinary Medical Facility since 1988 that Specializes in Bird Care
Reception
Greeted clients, answered phones and scheduled appointments. Ensured cleanliness of the facility.

Store Manager/Assistant Manager

Served in overlapping roles in retail management during this period. As Marketing Consultant, helped to promote and manage Chez-Est Cafe. Wrote and distributed flyers. Set up web site. Managed a staff of up to nine people (1995-2001).
As Assistant Manager of Forest Package, performed sales, service and management functions for a small, busy retail store.

FOREST PACKAGE STORE/CHEZ EST CAFÉ
SWEETBRIER ASSOCIATES
Computer Technician

Setup computers and networks and installed software at major accounts, including Backus Hospital and Middlesex Hospital. Received designation as Authorized Compaq Technician.

Healthchoice of Connecticut
Customer Services Representative

Assisted policyholders with contract limits, exclusions, coverage amounts, provider requests, copays and claim issues. Served as onsite representative at St. Francis Hospital.

Yale Preferred Health
Member Services Representative

Provided comprehensive support to the members of this statewide managed Medicaid program.

Word Processor/Office Assistant/Clerical Technician
PET TOWNE, INC
Sales Clerk/Assistant Store Manager/Manager

at various points during this 11 year period. Gained skills in sales, customer service, merchandising, cash management, loss control and employee training. Assumed full P responsibility for the daily operation of this growing business, with annual store sales in excess of $250,000.

Education
ASNUNTUCK COMMUNITY TECHNICAL COLLEGE
Associates, Science, Business Administration