Created professional development for student workers to improve skill sets.
*Currently leading, developing, mentoring and training around 20 employees.
*Evaluate employee time sheets and weekly reports.
*Oversee employee work schedules and hours.
*Review/update employee information in the system.
*Collaborate with employees to ensure guest experience good service.
Successfully ensured building was safely secure at closing Monday - Friday.
*Oversaw three student assistant positions and ensured we remained productive.
*Provided top quality customer service and information via telephone calls/In person.
Assist young adults in building programs, applications
*Instruct on how to use software systems
*Maintained a safe and fun learning environment
- Excellent Leadership Skills
- Management Skills
- Customer Relations/Service
- Professional Communication
- Training and Development
- Performance Management
- Employee Engagement
- Microsoft Word