Shirley Morgan
Insurance Claims Representative
Grand Rapids, MI

Dedicated an hard working single parent with experience in Insurance processing , claims, and settlements. I can work F/T or flexible hours and I'm available for an interview at your earliest... show more

3 people praised Shirley

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Her personality is great versus some women.

worked with Shirley

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Work experience
American Express
Cutomer Service Representitve

Federated Insurance Co
Claims Representative

Managed property claims involving damage to buildings and structures, or liability claims involving personal injuries or third-person property damage from liability situations, such as motor vehicle accidents, slip and falls, dog bites, or alleged negligent behavior.
Worked with attorneys to defend insurer's position is claim is contested.
Evaluated all information to determine how claim should be handled and negotiated with claimant to settle claim, when necessary.

The Hanover Insurance Group
Insurance Adjuster

Managed and processed variety of claims, including automobile, life, and home insurance claims.
Inspect property damage to determine extent of damages and verify that coverage applies through an insurance policy.
Consulted with accountants, architects, construction workers, engineers, lawyers, and physicians to get expert evaluation.
Evaluated all information to determine how claim should be handled.

Travelers Insurance
Claims Representative

Investigated claims and obtain relevant facts to determine coverage, loss and liability.
Interacted effectively with customers, insurance agents, police, attorney and other public personnel involved in claim process.
Assisted Supervisor in analyzing, planning, decision-making and problem-solving activities to support claim settlement.
Documented claim file activities in accurate and timely manner.

I am committed to the company's success and loyal to the people and things I believe in.
I pay careful attention to detail.
I have good judgement and am able to make the right decisions on my own.
University of Michigan-Flint
Bachelors, Management

Central High School
High School