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Performed data entry and other associated functions using Excel
Perform recipe items changes using Excel and SAP.
Upload and Download files through FTP.
Resolved JIRAsRelevant Experience Over 35 years of experience in computer information systems and services, including Internet-accessible Web services, dial-in and telnet-accessible bulletin board systems, and LAN and Internet-based database applications and mainframe systems. Strong user and tech support, customer service, database management, and Web content management skills. Served as Database Administrator and Customer Support Specialist for HUD's Client Information Policy System (HUDCLIPS) from 1994 - 2007. HUDCLIPS started as a bulletin board service and evolved into a web site which contained current information about HUD's policy directives.
* Manage content on the Community Connections Web site, ensuring that all materials were accurate and up to date, removing outdated materials, and implementing improvements to the site. * Provided daily database updates in a production environment to HUDCLIPS. Provided daily updates to the Community Connections (ComCon) web site. * Provided customer and technical support to HUDCLIPS and First Look Sales Method users by responding to e-mail and telephone inquiries. * Suggested HUDCLIPS and implemented service improvements based on client needs. Suggested and implemented improvements to the ComCon web site.