Profile
veteran
Rita Brown
Medical Biller/Coder
Lewisville, TX 75067
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Summary

• Graduate in Medical Billing and Coding Certificate at Brookhaven College
• Highly accomplished professional with over five years experience in administrative, clerical, mortgage banking, and accounting/finance
• Patient focus/compassion/ patient oriented.
• Utilizes extensive internal and external customer service industry experience to anticipate patient needs, deliver high-quality service, and respond effectively to their individual situations.
• Self-directed and resourceful with dedicated attention to detail, to ensure accuracy and satisfaction. Actively work to identify, analyze and create resolutions to problems.

Work Experience
Amazon
Fulfillment Associate

• Sorted, packed and shipped customer orders.
• Troubleshot problems to resolution.

Kroger
Stocker

• Received, stored and issued sales floor merchandise
• Answered customer’s questions about merchandise and advised customers on merchandise selection.

Nurses Unlimited
Sitter

• Worked as a sitter and caregiver for the elderly to include clients with Dementia and Alzheimer’s disease.
• Changed linen, kept the client area clean and assisted with dressing and grooming.

JP Morgan Chase
Evictions Specialist/Foreclosure Analyst/Senior Administrative Assistant

• Coordinated, monitored and problem solved the eviction process.
• Negotiated Cash for Keys on all occupied properties for potential shortening of eviction timeframes.
• Insured the timely boarding, vacancy and securing of a Real Estate Owned property by meeting different timeframes.
• Researched misapplied payments, tax and hazard payment discrepancies and provided written documentation to any internal or external customer.
• Handled approximately 300 foreclosure cases from referral through the foreclosure sale date.
• Calculated bidding instruction to the attorney for auctioning of the foreclosure property.
• Scheduled and coordinated travel, meetings and conferences for the Vice President and the Assistant Vice President of the Collections Department.
• Received and distributed mail.
• Requested New Hire system access via Gateway.
• Acted as back-up for other administrative support team members as well as working on special projects. Operated and maintained all copiers/faxes/scanners.

Education
Brookhaven College
Certificate, Medical Coding and Billing
Midland College
Associates, Business/Office Education
Traits
  • Dependable
  • Hardworking
  • Helpful
  • Motivated
  • Self-motivated