Rita Brown

Medical Biller and Coder
Lewisville, TX 75067 | Jobseeker Status: Looking See Rita's Activity


Dependable Hardworking Helpful Motivated Self-motivated

· Currently enrolled at Brookhaven for EKG Technician
• Graduate in Medical Billing and Coding Certificate at Brookhaven College
• Highly accomplished professional with over five years experience in administrative, clerical, mortgage banking, and accounting/finance
• Patient focus/compassion/ patient oriented.
• Utilizes extensive internal and external customer service industry experience to anticipate patient needs, deliver high-quality service, and respond effectively to their individual situations.
• Self-directed and resourceful with dedicated attention to detail, to ensure accuracy and satisfaction. Actively work to identify, analyze and create resolutions to problems.

Work Experience
Ranstad Temp Agency
Lockbox Data Processor
August 2015 - October 2015 | Irving TX

• Reviewed checks/invoices for special instructions given by customers and determined the appropriate item handling.
• Prepared information for input into the information reporting system.

Fulfillment Associate
July 2015 - August 2015 | Coppell TX

• Sorted, packed and shipped customer orders.
• Troubleshot problems to resolution.

September 2012 - June 2013 | Little Elm TX

• Received, stored and issued sales floor merchandise
• Answered customer’s questions about merchandise and advised customers on merchandise selection.

Nurses Unlimited
November 2011 - May 2012 | Midland TX

• Worked as a sitter and caregiver for the elderly to include clients with Dementia and Alzheimer’s disease.
• Changed linen, kept the client area clean and assisted with dressing and grooming.

JP Morgan Chase
Evictions Specialist/Foreclosure Analyst/Senior Administrative Assistant
October 2006 - September 2010 | Lewisville / Irving TX

• Coordinated, monitored and problem solved the eviction process.
• Negotiated Cash for Keys on all occupied properties for potential shortening of eviction timeframes.
• Insured the timely boarding, vacancy and securing of a Real Estate Owned property by meeting different timeframes.
• Researched misapplied payments, tax and hazard payment discrepancies and provided written documentation to any internal or external customer.
• Handled approximately 300 foreclosure cases from referral through the foreclosure sale date.
• Calculated bidding instruction to the attorney for auctioning of the foreclosure property.
• Scheduled and coordinated travel, meetings and conferences for the Vice President and the Assistant Vice President of the Collections Department.
• Received and distributed mail.
• Requested New Hire system access via Gateway.
• Acted as back-up for other administrative support team members as well as working on special projects. Operated and maintained all copiers/faxes/scanners.

Brookhaven College
EKG Technician
March 2017 - Present

Brookhaven College
Certificate, Medical Coding and Billing
May 2014 - December 2016

Midland College
Associates, Business/Office Education
September 1985 - May 1988