Rauli Darrah
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Hailey, ID 83333
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Work experience
Lift Tower Lodge Relief Manager
Census Bureau
CUSTOMER SERVICE POSTIONS
Clarion Inn
Lead Desk Clerk
Sun Valley Chauffeur Driver
Xanterra South Rim Food Server/Resv
Magic Star Casino
Food Server
Terrible Herbst C-Store Manager
SWD Transport LLC
Admin Asst
Bally's Casino
Room Service
Cactus Pete's Temp
Food Server
Eldorado Casino Food Server
Circus Circus Temp
Food Server
Cactus Pete's F Manager

Supervising departments from seven up to nineteen staff members. Improving in customer service and sale techniques in each outlet. Resolving customer complaints.

*Reorganized filing systems and flow of information, resulting in substantially improved cash flow for the company.
*Scheduled responsibilities and cross-training staff members in customer service, sale techniques, effective negotiating and resolving problems.
*Oversaw record keeping involving order entry, invoicing, accounts payable, complaint handling, and reports.
*Maintaining annual budgets, profit and loss reports under five percent.
*Completing daily, weekly, and monthly reports in the allotted time period.
*Organizing and initiating employee functions, wine seminars for staff members.
*Handling guest reservations, and upgrading accommodations when permitted.

Sun Valley Company
Banguet Server

Working in the hospitality industry. Traveled to various state locations for employment. Enhancing work experience and Knowledge in various areas.

*Working in Various areas for each company in learning their style of customer service.
*Involving and helping with companies during conflicts while union negotiations were being held.
*Providing and upgrading service techniques for ensuring each guest being encountered was receiving the highest level of service possible.
*Researching and providing information to each guest being encountered in ensuring that they enjoyed their stay during their vacations in the areas of interest.
*Driving guest that visited our area to and from their lodging establishments and to areas of interest.