A friendly guy just looking to make a better life for myself and my wife. Have a job for me please reach out!!
-Assist customers in a prompt and effective fashion
-Maintain comprehensive up-to-date knowledge of sales, operations, marketing, warehousing, etc.
-Provide weekly, monthly and quarterly reports.
-Carry out performance measurement, monitoring an evaluation of customer service staff to improve efficiency, response time and level of service.
-Assist in management of call center volume received via phone, the Web and mail to ensure appropriate coverage.
Sadly this company closed after the owner retired, but while I was there I assisted in running day to day operations, managing staff, assisting customers, managing inventory, stocking shelves, and ensuring the store ran optimally.
- Customer Service Skills
Everyone should spend time with this program, it's amazing and the kids are great!