Marina Hawthorne
TORRANCE, CA 90501
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Work experience
M H Fashions Distributors

Handle customer service inbound calls and clerical support for the office. Manage credit card payments and cash funds for will call counter and match bill of ladings, purchase orders and packing slips.


Norman Krieger Transportation
Customer Service and Accounting Assistant

Call customers to verify billing cost, prepare billing with attachments of packing slips, bill of lading, and purchase orders/sale orders. Also, post cash receipts for payments of freight delivered. Verify freight damages of over/shorts with vendors, by use of tracking system online for driver's destination and package locations.

Customer Service Representative

Career customer service representative and billing clerk. I have over five plus years in an office and corporate environment. Also, computer literate in several computer software's with fast learning abilities with attention to detail.

I have many skills in all aspects of customer service and accounting functions: Type correspondence, great telephone skills, inputting data for billing of invoices, match bill of ladings and purchase orders, : Handle customer service inbound calls and clerical support for the office. Manage credit card payments and cash funds for will call counter and match bill of ladings, purchase orders and packing slips.

*Also, help with front office assistant in screening calls and greeting visitors, routing mail and deliveries, tracking computerized packages, maintaining calendar appointments and manage travel arrangements with current up-to-date seminars and agenda's for our sales representatives.

*As a customer service clerk, I had to up-sale to vendors. (Example: ) If a vendor placed an order for women shirts during the spring, winter, summer and fall; I would up-sale matching pants and explain to vendors that this is the hottest new fashion trend in our separates and sale orders are up fast on these items.

Education
ITT Technical Institute located in
Bachelors, Business

East Los Angeles College
Associates, Business Administration and Accounting